👋 I'm Gurmandeep Kaur, UX Research Consultant with a Master's in Human-Computer Interaction. I specialize in creating intuitive and engaging user experiences for both web and mobile platforms across the Tech, Ecommerce, and HVAC/Mechanical industries. My expertise includes user research, interaction design, and usability testing, with a strong commitment to enhancing user satisfaction through compelling design.
I have been recognized as a Top 1% mentor on ADPList in Product Research and Top 100 female mentors in UX Testing, here to guide you through UX research, elevate your portfolio, and provide strategic career advice. Ready to unlock your potential? Click here to book a session!
In this project, I led generative research for the HACCP AI Builder, focusing on enhancing usability for both novice and experienced users. By gathering insights from target users, I identified key improvements that balanced AI-driven guidance with manual control, ultimately making food safety planning more accessible and efficient.
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In this project, I introduced new features to the Metasys application, focusing on both design and engineering. Through careful evaluation and testing with facility managers, these improvements significantly elevated user interactions and the overall app experience.
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Working with Amazon, I created a streamlined workflow for submitting applications to the grocery category on their seller platform. This designed process not only simplified the application submission but also significantly reduced the response time of associates, improving efficiency and seller satisfaction.
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I designed a mobile app "Lockbox" aimed at providing a secure solution to address the escalating concern of package theft with increasing doorstep deliveries. The app, designed with a focus on user-friendly interactions, facilitates secure delivery and pickup, serving as a reliable tool in the ever-growing landscape of online shopping.
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